Support Center

Find answers to common questions and get help with our tools.

Contact Us

If you can't find an answer in our FAQ, please don't hesitate to reach out. We're here to help you get the most out of our tools.

The Report an Issue button towards the bottom of each page will take a screenshot and fill out a template for support.

Works on desktop, tablet and phone: ENY Crew Tools can be added to your home screen like an app (see the FAQ below). Pasting large blocks of HSS or Rainmaker text is easiest on a computer; everything else — your logbook, My Schedule and confirming flights at the gate — is built to work on your phone.

Tutorials

Step-by-step guides for each tool — no account needed.

Browse Tutorials

Frequently Asked Questions

Logbook Import Help

Billing